Shipping Information

All orders are typically processed and shipped within 5 business days after an order is placed.

Once your order has been shipped, the estimated delivery time is 10–20 business days, depending on your destination, local carrier services, and customs processing where applicable.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including customs inspections, severe weather, public holidays, transportation disruptions, or carrier-related delays.

Once your order has been shipped, you will receive a Shipping Confirmation Email containing your tracking number.

You can use your tracking number to check the latest available shipment status at www.17track.net.

Shipping costs are calculated at checkout based on your delivery destination, the items in your order, the selected shipping method, and any applicable promotional offers.

The final shipping cost will be displayed during checkout before you complete your purchase.

Any customs duties, taxes, or import fees imposed by the destination country or region are the responsibility of the customer unless otherwise stated.

We currently ship to customers worldwide.

If we are unable to ship to your location due to carrier, logistics, or other delivery restrictions, our Customer Support team will contact you to discuss available options or arrange a full refund where necessary.

If you have questions about shipping availability for your destination, please contact our Customer Support team.

If you need to change your shipping address, please contact our Customer Support team as soon as possible.

Address changes can only be requested before 11:00 PM (PDT, GMT-7) on the same day the order is placed . Once an order has entered processing or has been shipped, we are unable to modify the shipping address.

Shipping to an Alternate Address

You may have your order shipped to an address that is different from your billing address.

Please review your shipping information carefully and make sure it is complete and accurate before completing your purchase.

Orders are processed and shipped on normal business days, Monday through Friday, excluding weekends and public holidays. Orders placed on a weekend or public holiday will begin processing on the next business day.

Depending on product availability and your delivery destination, orders may be fulfilled from different facilities. Some products may ship from domestic warehouses, while others may be manufactured or shipped from facilities located in the United States, Canada, or Australia.

We work with international shipping carriers and their local delivery partners. Depending on the shipment, carriers may include FedEx, DHL, UPS, EMS, and SF Express. The carrier used for an individual order may vary according to destination, product availability, and logistics arrangements.